Frequently Asked Questions
The things you might want to know or think about before you go to sleep.
How long until I can Sleep&...
With Express Delivery you can expect to be sleeping with us within 1-2 business days. With Standard Delivery your Sleep& journey will start within 2-5 business days, maybe sooner. For our international friends, if you tick air freight, you can expect to be sleeping& thriving within 5-10 business days or sea mail 6-8 weeks.
Where do you deliver?
We deliver everywhere! Please note that as we ship from Australia custom fees from your destination country may be applicable and paid by you (the customer) upon delivery.
How do I setup a subscription order?
Select your quantity and delivery timeframe. We’ll handle the rest.
Can I amend my subscription choices?
Yes! You can amend the frequency and the number of pouches. You should have received an email when you subscribed with the subject: Congrats! You've started a new subscription at LifeLab&Co. Go to this email and manage your account from there via the prompts.
If I don't have a shaker can I stir it into a glass?
If you don't have a shaker, a mini handheld eclectic milk frother works wonders.
Can I heat my Sleep& night drink up?
Vitamins generally degrade after 30 degrees. That's why Sleep& is best for you when it's cold or at room temperature.
I'm sleeping too much, can I take less?
10 grams is the therapeutic dose as advised by regulation authorities. If you find you are sleeping too much, reduce your dose to your personal preference.
How do I cancel my subscription?
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Can I return my items?
If you have ordered the wrong product, send us an email and we'll respond accordingly.
Can I use this during pregnancy?
Sleep& is not suitable for pregnant or breastfeeding women due to the inclusion of some botanical ingredients. Please consult your Dr.
Why LifeLab&Co over other brands?
Sleep& is a unique combination of high quality ingredients that are proven to aid in the process of falling asleep and staying asleep.
Sleep& has combined these 7 ingredients into one tasty scoop saving you time & money.
Can this be taken long term?
Sleep& can be taken long term with no nasty side effects or addictive qualities. However, if you're feeling unwell, always consult your Dr.
Can I take Sleep& with other pharmaceutical medication?
Sleep& is deemed safe under AU regulations. However, it is always best to consult your Dr.
How long does it take to work?
People react differently depending on what's happening in your life. However, you should start seeing positive results within the first week. Trusting us nightly is the best bet for a good night sleep.
What are the 4 stages of sleep?
Our sleep cycle consists of 4 stages which includes 1 rapid eye movement sleep (REM) stage and 3 Non-Rem Sleep (NREM) stages. Sleep is an active state, with brain activity working hard – although you are sound asleep! It is important to go through all stages of sleep through the night, with each having distinct characteristics and effects.
Help, it's given me a funny tummy!
If you are deficient in magnesium or have a low tolerance, then you may experience some loose stools. This is entirely normal. Quarter or halve your dose and gradually work up to the 1 scoop as your gut becomes adjusted. If you take other magnesium supplements+ Sleep&, this is above recommended dosage and will result in loose stools.
What if I don't feel the effects right away?
Depending on your own unique circumstances, you may need to take Sleep& for a month or so to start feeling the effects. If you are deficient in magnesium it may take longer to work, as the body needs to restore its levels first. Stick at it and take your nightly dose routinely.
I have more questions!
Shoot us an email, insta, facey or any other type of message and we'd love to help.