Refund policy
Refund & Return Policy
Eligibility for Refunds & Returns
- Refunds and returns are granted at our discretion.
- To be eligible for a refund or return, the product must be unused, unopened, and in its original packaging.
- All refund and return requests must be made within 7 days of receiving your order.
Non-Refundable Items
- Opened or used products
- Items purchased on final sale or with a discount
- Gift cards or digital products
How to Request a Refund or Return
- Contact our support team at info@lifelabandco.com with your order number and reason for return.
- Once reviewed, we will determine if a refund or return is applicable.
- You are responsible for return shipping costs unless the product was damaged or defective.
Refund Processing
- If approved, refunds will be processed within 5-7 business days after receiving and inspecting the returned item.
- The refund will be credited back to the original payment method.
Damaged or Defective Products
- If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the issue. We will offer a replacement or refund at no additional cost.
Contact Us
For any questions about our Refund Policy, feel free to reach out to us at info@lifelabandco.com.
