Shipping Policy

Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• Once processed, you will receive a confirmation email with tracking details.

Domestic Shipping (Australia)

We offer free shipping on all orders over $50 within Australia. Shipping rates for smaller orders are as follows:

• Express Shipping (1-4 business days): Free for orders $50 and above, otherwise calculated at checkout.
• Standard Shipping (2-8 business days):
  • Orders $50 and above: Free
  • Orders $0 - $49.95: $8

International Shipping

We currently ship to select international locations, with the following rates:

New Zealand

• Express Shipping: $24.95
• Standard Shipping: $9.95

USA & Canada

• Express Shipping: $24.95
• Standard Shipping: $17.95

United Arab Emirates, Austria, Belgium

• Express Shipping: $34.95
• Standard Shipping: $17.95

Note: International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

Shipping Delays

• While we strive to meet delivery estimates, shipping times may vary due to carrier delays, weather, or other unforeseen circumstances. LifeLab&Co is not responsible for such delays.